Explore emerging comms strategies and technologies to enhance your business
Some days, you’re working hard to keep communication flowing across teams, channels, and systems. Other days, you’re figuring out how to simplify it all without disrupting what already works.
We understand the pressure you’re under, which is why UCX's Unified Communications Conference brings those conversations together in one spot. As an exhibitor, you’re coming face-to-face with people who are trying to find better ways to manage customer contact and to connect with innovators who can help make it happen.
Why Join This Year’s Unified Communications Event?
UCX brings together multiple conferences under one roof - from cyber security and customer experience, to data analytics and digital transformation - creating a space where ideas are put to the test against real-world challenges. Whether you’re keen to present your thoughts at this event, or let’s say, the Digital Workplace conference, there’s an opportunity for you.
Conversations around customer experience and automation are happening on the ground, and you can step in to either learn from experts or share your experiences. You can hear what’s working for others, and what isn’t, while positioning your offering alongside the challenges your peers are trying to tackle.
Connect With the Best in the Field
At UCX, you’ll network with experts and exchange ideas to get advice on various aspects within the customer contact landscape, such as security and IT budgeting. Besides that, you can develop professional relationships with like-minded people or even explore potential partnerships.
Discover Emerging Technologies
One of the biggest reasons to join this session is the ability to gain new insights into the latest communications trends, tools, and software. It’s a chance to learn about the role of AI and machine learning in UC platforms, since that’s where the future is heading.
Plus, people gather here to better prepare for the shift from legacy systems (like ISDN) to cloud-based solutions (UCaaS).
Enhancing Employee Collaboration
This conference provides real-world strategies to maintain and strengthen productivity and company culture. Present or get introduced to methods and tools that unify distributed teams, whether they work from home, in the office or in a hybrid environment.
Conversations You’ll Step Into at the UC Event
There’s a lot of new challenges and approaches popping up everywhere about how teams communicate. For one, AI is becoming even more involved and shaping up to play a huge role in communications.
Then, you and many others might be trying to figure out what techniques or tools are actually worth adopting, what to prioritize, and how to make everything work together without adding another layer of complexity.
At UCX, whether in Manchester or London, you have a platform to speak on these concerns and learn from other’s perspectives or experiences (what worked for them, what didn’t). You can be part of discussions about automating admin tasks to improve operations across departments or shifting from chatbots to more advanced AI agents.
Ways to enhance the colleague and customer experience (CX) is another conversation you might encounter, as well as how to move away from disconnected apps to a unified platform, simplifying the way people work. The world is your oyster at UCX.
Our Unified Communications UK 2026 Conference
UCX Manchester
- Dates: 29-30 April 2026
- Location: Manchester Central
- Opening times:
- Wednesday 29th April 2026, 9:30-17:30
- Thursday 30th April 2026, 9:30-16:30
UCX London
- Dates: 14-15 October 2026
- Location: Excel London
- Opening times:
- Wednesday 14th October 2026, 9:30-17:30
- Thursday 15th October 2026, 9:30-16:30
2025 Conference Featured Speakers
Introducing Our UCX Ambassadors
Meet Our Partners
We’re proud to be supported by industry-leading experts, associates, and industry pioneers. UCX is a premier event for business professionals, made possible through our valued partners who are shaping the future of communication in a digital world.
STRATEGIC PARTNERS
MEDIA PARTNERS
CHARITY PARTNERS
